Privacy Policy

At Zack and Lucy, we take the privacy of our customers seriously and are committed to protecting your personal information. This privacy policy explains how we collect, use, and disclose your personal information when you use our website, www.zackandlucy.com (the “Site”).

COLLECTION OF PERSONAL INFORMATION

We collect personal information from you when you make a purchase, create an account, subscribe to our newsletter, or participate in a survey or contest. The personal information we collect may include your name, email address, mailing address, phone number, and payment information.

USE OF PERSONAL INFORMATION

We use the personal information we collect to process your orders, send you information about your account and our products and services, and to improve your shopping experience. We may also use your personal information to send you marketing communications and promotional offers.

BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

– Facebook: https://www.facebook.com/settings/?tab=ads

– Google: https://www.google.com/settings/ads/anonymous

– Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DISCLOSURE OF PERSONAL INFORMATION

We do not sell or rent your personal information to third parties. We may share your personal information with third parties who provide services on our behalf, such as shipping companies and payment processors. We may also disclose your personal information to comply with legal requirements; to respond to a subpoena, search warrant or other lawful request for information we receive; or to otherwise protect our rights.

SECURITY OF PERSONAL INFORMATION

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.

ACCESS TO PERSONAL INFORMATION

You have the right to opt-out of receiving promotional emails from us by clicking the unsubscribe link at the bottom of the email. You also have the right to request access to your personal information that we have collected, or request that we delete it. To make such a request, please contact us at info@zackandlucy.com. You can also correct or update your personal information by logging into your account.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES TO PRIVACY POLICY

We may update this privacy policy from time to time, to reflect changes in our practices or applicable laws.

CONTACT US

If you have any questions or concerns about this privacy policy or our data practices, please contact us at info@zackandlucy.com.

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